Definitions

When we say “we”, “us”, or “our”, we’re referring to Crawlens. “Customer” refers to any entity that has an agreement to use our Services. “Personal Information” refers to any information which may identify an individual personally. “Visitor” refers to anyone accessing our Site.

Information Collected from Visitors

We collect information on usage through 3rd party services, such as pages visited, links clicked, mouse movements, and browser information (“Usage Data”). We also collect IP addresses (“Potential PII”). We use this to better understand how Visitors use our Site and to improve the user experience.

Information Collected from Customers

For Customers, we collect registration details and payment information. We use this data to process transactions, provide support, send updates/newsletters, and ensure compliance with contractual obligations.

Data Storage and Location

Any servers or services that contain Personally Identifiable Information are primarily located within the European Union. We ensure high standards of data protection for all stored information, and any transfers outside the EU are made in accordance with applicable data protection laws.

Third Parties and Disclosure

We will never sell your data to third parties. We may hire third-party providers (web hosting, payment processors, email services) to help us provide the Services. These third parties have agreed not to disclose your information to others without our consent.

Rights of the Subject Person

You have the right to access, rectify, or erase your personal data. You may request restriction of processing or object to processing based on legitimate interest. You also have the right to data portability and the right to file a complaint with a Data Protection Authority.

Security Measures

We implement industry-standard security measures, including SSL encryption, to protect against unauthorized access, use, or alteration of data. However, no security measures are perfect, and we cannot guarantee absolute security.

Children

Our Site and Services are intended for a general audience. We do not knowingly collect Personal Information from anyone under the age of 13.

Contact Us

If you have any questions or concerns regarding your privacy when using Crawlens, please contact us at privacy@crawlens.com.

Privacy Policy