It makes the bill and what happens when you hit a limit visible up front. One client’s domain — www and subdomains included — counts as a single site.
Who is this for
- Agency owners choosing or changing a plan
- Users hitting a limit error (402)
Prerequisites
- An organization
Step-by-step
- Two monitoring depths
Evidence page (deep): a full screenshot, region-based difference, verification with a second capture and downloadable evidence. For pages on the money path: the home page, pricing, form, checkout, campaign. Metadata page (light): status code, title, canonical, robots, hreflang, certificate and measurement tags — no screenshot. For the rest of the sitemap.
- Free — $0
1 client site, 3 evidence pages, 10 metadata pages per site, no hourly scanning, 10 triggers a day, 7 days of history, 1 user, no webhooks.
- Pro — $49/month
10 client sites, 5 evidence pages per site (25 in total), 25 metadata pages per site, hourly scanning on 5 URLs, 150 triggers a day, 90 days of history, 3 users, 2 webhooks.
- Agency — $149/month
25 client sites, 5 evidence pages per site (50 in total), 30 metadata pages per site, hourly scanning on 3 URLs, 100 triggers a day, 180 days of history, 10 users, 10 webhooks.
- Why two evidence limits
The per-site limit decides how you spread evidence pages across your clients. The total limit decides how much capture volume the plan buys. There is no agency running five evidence pages on each of a hundred clients; the one that does should be billed for it.
- Trial
Every new organization starts as Pro for 14 days and no card is asked for. A reminder is sent 3 days before it ends; if no payment is made the organization drops to the Free limits.
- Downgrading
Nothing is deleted when you downgrade. URLs that no longer fit are paused. The order is oldest first: the first client you took on is kept, the most recent addition is paused. If you upgrade again the paused URLs come back in the same order.
Operational outputs
- Number of monitored sites, evidence pages and metadata pages per organization
- A record of which URLs were paused when a limit was hit
- Renewal date and invoice history
Plan availability
- Plans can be paid monthly or yearly (yearly is 10 months’ price)
- Payment is taken through Polar; card details never reach us
- The plans sold on the pricing page are Free, Pro and Agency (25 client sites); higher Agency tiers also exist for larger portfolios
Limits and guardrails
- Snapshots and changes whose retention has expired do not appear in the lists
- A 402 response names which of the limits you hit: max_sites, max_deep_urls_per_site, max_deep_urls
- When the hourly URL quota is full a URL cannot be moved to hourly (402)
- The daily trigger quota covers manual, API and baseline scans
- A page that writes its content with JavaScript cannot be read at metadata depth; the product detects this and switches that URL to a browser scan
Expected outcome
- No surprise invoice
- Knowing what happens when you hit a limit
- No data loss when you change plan
Troubleshooting paths
- If you got a 402 the error message names which limit you hit
- If a URL was paused, check the plan limit or the consecutive-failure count
- If the plan did not update after payment, wait a few minutes; if it persists, write to us